
Client Experience
Client Intake and Onboarding Kit for Lawyers
Take on every new client the same careful way. Intake form, conflict check sheet, welcome messages and a 7-day onboarding checklist for your chambers.
What's inside
- Client intake form (Word)
- Conflict check sheet (Word)
- First 7 days onboarding checklist (Word)
- Welcome messages for WhatsApp and email (Word)
- "What happens next" client explainer (Word)
- Client data use notice (Word)
- Read-me guide with filled-in examples
Who it's for
- Solo lawyers and small firms
- Chambers where a secretary handles new clients
- Lawyers moving from paper files to a consistent process


